All arrangements made between us, The Agents and you, The Client, are subject
to the following conditions at all times.

1) BOOKING
As agents we are authorized by various companies/owners to offer their property for rental, and can indicate if a property is available between certain dates. However as I am sure you will understand, we can only confirm a booking upon receipt of the relevant deposit and signed booking form. A contract will exist only from the time we issue our confirmation of your booking. Any accommodation booking is only for the use of the clients named or numbered on the booking form, and any subletting, sharing, over occupation or assignment is prohibited. If for any reason we have to cancel your booking, we shall make every effort to offer you a suitable alternative, if you reject this we will at your request, and in full and final settlement,
refund all amounts paid to date. Any complaints regarding the accommodation must be advised to the managing agent or key holder within 24 hours of first arrival.

2)DEPOSIT
A deposit of 30% (sometimes 50% depending on the property) for each property is payable when booking. This is non-returnable in the event of any cancellation, notification of which is required in writing by post, and signed by the person who signed the booking form. For those clients who book within eight weeks of their departure date, full payment is required at the time of booking.

3) PAYMENT BALANCE
Any outstanding balance is due for payment 8 weeks before the date of departure. A reminder will be sent prior to the due date, but we cannot guarantee receipt. It is the responsibility of the party leader to ensure that the final payment is made by the due date. If payment was not received on time, we would endeavour to contact the party leader to confirm that the payment would be sent without further delay, however if payment was still not forthcoming within 7 days of the due by date, or it was indicated that payment would not be forthcoming, we would have no alternative, and shall be entitled to cancel the booking and retain the deposit without notice.

4) LATE BOOKINGS
For bookings within 8 weeks of departure, you are required to convey the full payment and signed booking form immediately. The booking would then be subject to written confirmation. The same booking conditions apply

5) SECURITY
All baggage, money and personal possessions remain at all times and in all circumstances at the owners (the clients) risk. Suitable insurance cover should be purchased to protect any items of value.

6) SERVICES
We are unable to accept responsibility for any inconvenience caused by disturbance of any kind, and at any time from neighbouring property, land, tenants/clients or animals. Or by the failure of local services for any length of time, such as electricity, water supply, electric or gas equipment. Or for the unavailability of any general amenities, including television
(analogue or satellite), swimming pools that may have to drained and re-filled from time to time, road works or condition of roads. It should be noted that many villas in this region have final access via dirt track only, and cars should be driven in accordance with the conditions of the ground surface. We would also point out that we have no jurisdiction, and therefore
cannot guarantee availability in regard to community pools. It should be noted that most swimming pools are not available during the winter months, the usual available period for most complexes is May – October, but this is completely at the discretion of the complex President. The use of all electrical items such as- washing machine, dishwasher, iron, radio/cassette,
kettle, coffee maker etc. is entirely at the discretion of the user, and we will not be responsible for any injury or damage that may be a result of such usage. The owners of each property provide the linen & towels, as we have no control over the amount or quality of such items, we can therefore not be responsible for such. A guarantee cannot be given to the availability, or
condition of BBQ’s. Views from the property may change from time to time due to happenings beyond our control, and cannot therefore be always guaranteed. Any damages/breakage’s must be replaced or paid for. We retain the right to charge for damages/breakage’s if not replaced or paid for at the time of occupancy.

7.CANCELLATION
Cancellation of your booking may be given at any time providing that it is made by the person who signed the booking form, and is communicated to us in writing by recorded delivery. In this event, as is standard practice, the following percentages of the entire cost of the booking will be charged:

Days before departure:
56 days or more - Deposit only
42 - 55 days - 70%
29 - 41 days - 80%
22 - 28 days - 90%
0 - 21days - 100%

Adequate insurance should be taken out to protect against cancellation of all booking aspects.